Does the travel industry over promise and under deliver?
Do hotels over promise & under deliver, deceiving guests along the way? Travel industry must tread carefully with expectations!
Do hotels over promise & under deliver, deceiving guests along the way? Travel industry must tread carefully with expectations!
A recent study by Sprout Social finds that more than 4 out of every 5 comment or question made to brands on social media is left unanswered. Surprised?
When it comes to social customer service, Facebook and Twitter are often considered the two leading options. But which one will strive in the long term?