What people say about your brand online, whether this takes place on blogs, forums, social media or review sites, matters more than what your brands says on its official channels. In this context, where should you focus efforts and how can you respond to every comment or rating that’s out there? The good news is, you don’t have to.
In this webinar, you will learn:
- What online reputation management (ORM) is and why it matters
- Which plateforms should you prioritize and why
- 5 tips to answer questions and reviews left online
Who is this training for?
- Communications and Marketing Managers who manage online communities or respond to users on social media and review sites
- Small and medium business owners