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Do you know what is being said about you on various forums, comment sites, blogs, and social media? There are a variety of tools, some free, some paid, to keep a watch and thus be on the lookout for conversations that interest you.
In this training, we will cover:
The basics of online reputation and monitoring tools
Tips and tricks to better respond on comment sites: Google, Facebook, TripAdvisor, Indeed, etc.
Examples of management on user-generated content sites
Book this training for my group
