Why Facebook Will Crush Twitter for Customer Service
When it comes to social customer service, Facebook and Twitter are often considered the two leading options. But which one will strive in the long term?
When it comes to social customer service, Facebook and Twitter are often considered the two leading options. But which one will strive in the long term?
A recenty study from Social Bakers finds that marketers focus on social mostly for customer acquisition, not customer service. Google+ ? Nobody seems to care...