Great trends in mobile [INFOGRAPHIC]

April 24, 2012


The folks at recently put out this fabulous infographic that shows how quickly mobile has become a mainstay of our everyday reality. In fact, it represents a potential paradigm shift for consumers and businesses alike, both in our personal and professional lives.

Global Mobile Trends

Of course, 87% of the planet’s population does not really possess a mobile phone, since we know many people who own two or more devices, some for personal reasons or for various businesses, not to mention companies who carry fleets of devices to be shared in various occasions. Nevertheless, few industries can boast similar double-digit growth and expect the same in 2012! In fact, experts say by end 2012 there will be more mobile phones in circulation than people on this planet…

Consumer Behaviour

With the increasing use of mobile comes the inevitable increase in applications development. Only the chosen few make it into the limelight but, as we recently saw with the recent acquisition of Instagram by Facebook, there are tremendous opportunities to reach and help people at home, on the go, at work or while shopping.

Average Time Spent on Mobiles

Interestingly enough, mobile phone are not used all that much for calling people anymore. With the advent of smartphones and their variety of applications, folks check their emails, chat via SMS or will engage on social media through web apps such as Facebook, Twitter, Hootsuite, and a variety of utilities.

How Are Mobile Phones Used

Browsing and searching, in a nutshell, are the two predominant activities on mobile. Facebook is clearly the 800-lbs gorilla in this sphere, with over 50% of its user base logging in monthly via mobile. However, those four stats on the right hand side are certainly telling of how communication habits have changed recently. We tweet and search while we watch TV or to complement reading newspapers and print. 90% of searches end up in taking action, which is something marketers everywhere should take notice of. While this infographic states 1 in 7 searches made online was done via mobile, Google recently mentioned it’s more like 1 on 5 when it relates to travel search, which ought to impact how travel marketers spend their search engine marketing efforts and dollars.

Mobile Web

In Japan, since 2005 more consumers already access internet via mobile than via desktop. While North America is lagging, it is estimated this threshold will be reached by 2013 in the USA, and by 2014 in Canada.

Mobile Commerce

As for Mobile commerce, well, this is clearly the next Klondike where retailers and businesses still have lots of room to grow in. According to a recent survey conducted late 2011, 79% of Fortune 500 companies do not yet have a mobile optimized site, meaning anyone searching or browsing through their mobile device would end up on a site not adapted for smartphones or tablets, creating a frustrating shopping experience, not to mention potentially sending this consumers elsewhere.

Based on a recent study by comScore in February 2012, 1 in 5 smartphone owner made a hotel or air ticket booking on their mobile during the three-month period preceding the survey. Some skeptics will say: sure, but not everybody owns a smartphone! Indeed, but smartphones presently represent 42% of the US mobile industry, poised to surpass the 50% threshold by end of 2013, since more than 1 in 2 of every new phone purchased right now is a smartphone. The percentage of smartphone ownership is already at 44% in Canada and in Europe’s five primary markets, showing a similar growth and trend towards smartphone domination. Thus, the travel industry needs to take notice of mobile commerce and its tremendous potential right now or risk losing credibility with savvy consumers who have come to expect this at a quicker pace than many marketers can adapt…

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Frederic Gonzalo
Frederic Gonzalo

Senior marketing and communications expert & speaker with more than 20 years of expertise in the travel and hospitality industry. Consulting since early 2012, I provide strategic planning, social media & mobile development counseling to small and medium businesses alike. Reach me at

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Phillipa Kiripatea
Phillipa Kiripatea 5pts

Thanks for the extra kick in the backside to hurry up and get my website mobile optimised Frederic. Fantastic infographic. Do you have any info on how to easily convert websites into mobile ready ones?

Gazalla Gaya
Gazalla Gaya 5pts

Interesting infographics and statistics. It's amazing how much info. an infographic can convey. I couldn't believe that 79% of the Fortune 500 do not have a mobile optimized site! I have to say that I am one of those users who uses my smart phone for everything but calling! Great overview of the mobile industry today esp. as it related to the web. Optimizing your site for the web is no longer a choice but an essential requirement today.

Nick Rock
Nick Rock 5pts

Very informative post Frederic, thank you! Love the infographics! I hope this is an eye opener for all business owners without a mobile website. " 79% of Fortune 500 companies do not yet have a mobile optimized site" that's an unbelievable number but it shows enough potential for mobile website developers. Mobile websites are a must have today. Cheers Nick