Why Facebook Will Crush Twitter for Customer Service
When it comes to social customer service, Facebook and Twitter are often considered the two leading options. But which one will strive in the long term?
When it comes to social customer service, Facebook and Twitter are often considered the two leading options. But which one will strive in the long term?
Travel brands are active on social media, as they embrace its potential to amplify content and engage with travelers. Here are five trends that matter.
With more than 300 active users, Instagram has become a key social media for travel brands. Promoting media (photos & videos) is the next frontier!
In a world where social media has become common place, travel brands still struggle to embrace its potential beyond marketing and communications.
From QZone to Youku, WeChat, Weibo and Tieba, here are five social networks travel brands ought to know if they wish to engage with Chinese travelers online.
Here are the top 5 popular posts of 2014 and some insights into what to expect on this blog in 2015!
Here are 8 impactful statistics to ponder in the realm of online travel & hospitality. Which one surprises you most?
Contrary to popular belief, travelers are 9 times more likely to crave unique rather than pampered experiences. Many other interesting findings in this report!
Here are 3 examples of destinations using hashtags both online and offline, for greater awareness, buzz and overall brand effectiveness!